Arrivals from the EU :
These shipments are automatically entered and cleared with Customs. All the owner needs to do is collect a Customs Release Note from their airline’s appointed cargo handling company. These are all located a short walk from the Animal Reception Centre.
Arrivals from outside the EU :
These shipments will need to have their details entered for UK Customs Clearance. We can offer this service, thus keeping everything in-house.
If you would like us to act as your customs clearing agent on arrival into Gatwick Airport we are more than happy to provide you with a quote. We will require additional information to do this by having the attached forms completed:
Please fully complete, sign and return these 2 documents to email@example.com.
This will help us to understand the circumstances behind your pet’s entry into the UK. For example, it may be that your pet is returning to the UK from a temporary stay overseas, or perhaps you are moving home.
If you are moving your home to the UK you may be able to apply for a TOR01 (Transfer of Residence) which will allow you tax relief on your customs clearance. You can download this form here.
In the event that you are obliged to pay VAT on arrival then we will need to know your pet´s freight charges, its present value, and how you came about owning it.
Additional note: The Channel Islands and the Canary Islands are not considered EU-status for customs purposes.