For COVID-19 Precautions / Procedures click here or call us on +44 (0)1293 555580
during office hours (06:00 – 18:00 hours British Summer Time) or email us on

We make sure
your pet
travels safely

Specialising in the care of pets travelling
by air for 25 years.

Open 24h everyday

We are open 24h every day*

*restrictions apply on Christmas Day
and Boxing Day

Animal Aircare

We are located at London Gatwick Airport’s World Cargo Centre and are approved by the Department for Environment, Food & Rural Affairs (DEFRA) to perform the necessary checks to verify that pets as cargo, and assistance/support dogs travelling with their owners, meet the Pet Travel Scheme rules for entering the UK.

The Animal Reception Centre/Border Inspection Post from which we operate was purpose built by Gatwick Airport Ltd. in 2008 and is licenced and regulated by DEFRA. Our spacious facility provides a calm and comfortable environment in which pets are able to rest ahead of their departing flight, or after their flight arrival whilst the necessary UK entry clearance is being processed. Our experienced team of Animal Welfare Officers are pet owners and animal lovers themselves and are committed to making the transportation of your family member(s) as smooth and as worry-free as possible.

For more information on the range of services we are able to offer please click here.


“Hello, I wanted to get in contact to say a huge thank you to all the help that was provided by Gatwick Animal Centre in relation to the transport of my little puppy Milo (golden Labrador). We travelled to Bermuda last Monday and while Milo was a bit shaky after the flight, it was a short-lived experience and I’m happy to report he is now terrorising our home : ) The care and attention he got was absolutely super and also the reassurances made to me.”

Bob H. (Plymouth)

“This is a big thank you for your clear love towards all the animals. We are home and she is out exploring her new home, came straight out of her travel box and relaxed, absolutely fantastic.”

Pamela P. (Cheltenham)

“Thank you, that's a big help and has put my mind at ease. Thank you for your prompt reply.”

Joe M. (Dorset)

“Thank you both very much for taking care of Ludo and ensuring that he was able to return to Ireland safely. It was great to know that he was looked after for his overnight stay in Gatwick.”

Suzanne J. (Dublin)

“I want to thank you all so much for looking after his wellbeing at both Toronto and Gatwick. I heard at Gatwick that you let him out to stretch his legs and use the litter tray. He was also clean with a clean kennel upon my arrival. Although a stressful time (for us both) he is home now and seems to be doing well. Thank you all so much for caring, it truly means a lot to me!”

Carole J. (Brighton)

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